CAREERS: FARM STORE WAREHOUSE ATTENDANT

Farm Store Warehouse Attendant

Department:        Feed/Animal Nutrition

Location:               Ellsworth, WI

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Job Summary:

Regular hours can vary, extended hours may be necessary during peak times and as business dictates. This individual will provide excellent customer service to our customers: taking feed orders, phone inquiries, greeting as they enter. This position also will also include loading/unloading products of various weights into/out of customers’ vehicles and inventory management. This is not an all-encompassing list of duties; other duties may be added as needed with business need.

 

Duties/Responsibilities

  • Providing excellent customer service
  • Answering incoming calls/greeting customers in a courteous and professional manner.
  • Assisting customers with feed: ordering, loading/unloading vehicles, trailers, etc. by hand or by a forklift.
  • Assisting customers with product selection and purchasing; answering questions regarding product location, price and use.
  • Ensure store is stocked and clean; exterior and grounds are cleaned and maintained (ie. mowing, shoveling, etc.)
  • Inventory- ensuring correct counts, adjusting/ordering as needed.
  • Identifying and resolving inadequacies in processes; assist in developing ways to increase efficiency.
  • Completing tasks in a timely manner.

 

Required Skills/Abilities:

    • Providing above average customer service to our customers.
    • Excellent verbal communication skills; friendly and outgoing personality
    • High level of organization, efficiency, and the ability to adapt and prioritize.
    • High attention to detail and high level of accuracy.
    • Ability to work in a team or independently, multi-task in a fast-paced environment, and ability to accept responsibility and accountability for job performance.
    • Using common office equipment, multi-line phone, computer, printer, scanner, copier, fax machine, etc.

 

Education & Experience:

  • Previous experience in retail preferred.
  • Experience with feed and grain is preferred.

 

Physical Requirements:

  • While performing the duties of the job, it is required to speak, hear, see, and use hands/fingers to operate a computer and telephone.
  • Ability to regularly stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, lift, push and pull.
  • Moderate to heavy lifting is required (50-100 lbs.).
  • The use of a forklift may be required.

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